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USER SUPPORT

How can we help?

Find help with your account, receipt verification, diamonds, code redemption and gaming-platform compatibility.

Find your platform →Contact support

QUICK ISSUE SELECTOR

Choose the situation closest to your problem.

01

I cannot access my account

Help with login, phone number and access to an existing Project Codes account.

02

My receipt was not accepted

Check receipt readability, purchase date, product, quantity and whether the receipt has already been used.

03

My diamonds have not been credited

What to check when diamonds do not appear after a successful purchase or scan.

04

I cannot redeem a code

Help when the code is unavailable or redemption did not complete.

05

My code does not work

Check the game, platform, region, code format and whether it has already been redeemed.

06

I want to delete my account

How to request account deletion.

GAME AND PLATFORM GUIDES

Choose your platform and follow the official redemption flow.

League of Legends+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

Nintendo+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

Xbox+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

PlayStation Store+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

Steam+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

Free Fire+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

Razer Gold+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

Roblox+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

Valorant+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

Minecraft Minecoins+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

Fortnite V-Bucks for PC+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

Mobile Legends+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

Blizzard+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

PUBG Mobile+
  1. Check the game, code value, platform and region.
  2. Open the official platform app or website.
  3. Sign in to the account where you want to use the code.
  4. Enter the code exactly, with no extra spaces.
  5. Confirm and check the value on your account.

Project Codes issues or provides the digital code. Redemption happens on the third-party platform.

BEFORE CONTACTING SUPPORT

Check these four things.

  • Did you choose the correct game and platform?
  • Does the code match your account region?
  • Did you enter the code without spaces or typing errors?
  • Has the code possibly already been redeemed?

PROTECT YOUR ACCOUNT

Project Codes support will never ask for:

  • Your gaming-account password
  • Your full payment-card number
  • Your card security code
  • Payment to activate a code you already received

FORM

Still need help?

Send enough information for us to investigate. Never send your gaming password or payment-card details.